13/11/2020

How do I get a refund from Volaris Airlines?

Getting the refund for the cancelled Volaris flight is one of the most sought-after things. Volaris Airlines is one of the biggest airlines which joins many famous locations. Various people use Volaris and some of them need to cancel their flight voluntary while some cancel it involuntarily. In any case, you can get the refund of your booking cost. Here, you can use the Volaris Airlines Customer service.

The process to get the refund from Volaris Airlines

You should follow the process of getting the refund on your cancelled booking as discussed below:

  • At first, launch the official Volaris Airlines website.

  • Now, go to the My Trip section and use login credentials to enter this section.

  • Once entered, you will see various options to manage your booking

  • Select the flight cancellation option and confirm it by entering its reason.

  • If you are eligible, then you will see the refund option. Here, you need to select that option and enter the necessary details.

  • Now, proceed to the checkout stage and pay the penalty for revoking your booking.

  • In the end, you will get the confirmation email for your action and get the refund after a specific time.

You can also use the calling method for cancelling your Volaris booking and requesting the refund.

Volaris Airlines Refund Policy

Volaris has framed the policy to specify the rules related to the refund policy. The vital rules of the Volaris refund policy are discussed below:

  • As per the refund policy, you will get the refund by either online or offline process.

  • In case of Involuntary cancellation, the refund is given in the form of free re-booking or travel credit.

  • If your booking is cancelled within 24 hours of booking, then you will receive the complete refund.

  • You will receive the refund only after making the refund request.

  • After the request, the refund may take up to 30 working days to arrive at your account.

Volaris Airlines Cancellation Policy

Volaris has a very flexible cancellation policy which is made to facilitate the customers and discussed below:

  • For any cancellation made within 24 hours of booking, you do not need to pay the cancellation fee.

  • Cancellation made after 24 hours may attract the cancellation fee.

  • If you cancel your booking due to health issues, then no cancellation fee is charged.

  • The amount of cancellation fee is decided according to the flight rules and the cancellation time.

If you are not able to get the refund by using the Volaris Airlines reservations Number, then you should use the Volaris Android Application to request the refund.

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